JNJ

JNJ

Terms And Conditions

We want you to be delighted with your purchase. You may return your purchase within two weeks of the purchase date (in-store) or delivery date (web orders) to receive a full refund, less shipping costs. Jewelry must be returned in its original condition, unworn, and with its tags attached. Please enclose a copy of your receipt or packing slip with the return. Please send your return with an insured courier (e.g., FedEx, UPS, USPS Parcel Post) and retain your original receipt. Jenson Natural Jewelry is not responsible for items damaged or lost in transit.

Please note that while returns are processed promptly, credit card companies may require up to two weeks to process and settle credits. Please email us at [email protected] prior to returning an item as items sent without notification may be delayed.
Charity and custom-designed pieces are not eligible for return or exchange.

Caring For Your Stones 
Your jewelry is made from natural Earth-made materials. The beads may have slight shape and/or color variations adding to the uniqueness and beauty of the design. Just like a new pair of jeans it may fit snug at first. Rest assured, it will loosen up slightly over time but it should be minimal. Simply roll your new bracelet over your hand and avoid putting undue pressure on the knot. In order to maintain the beauty of your bracelet, it is best not to submerge it in water.

Privacy
Jenson Natural Jewelry is committed to protecting your privacy. We collect personal information from you for purposes of identification only if you voluntarily submit it to us. We use that information to process your order and enhance your shopping experience. We will never sell, loan, rent, trade or give away your name, or email address. We use email to communicate with you about your order and to let you know about special product introductions and other Jenson Natural Jewelry news.
Ordering from Jenson Natural Jewelry is safe and secure. The Jenson Natural Jewelry website has security measures in place to protect against the loss, misuse, and alteration of the information under our control. Once you click on “Check Out,” you will be on a secure server that uses Secure Socket Layer (SSL) encryption technology. Your credit card information is encrypted when it is transmitted to us and we do not store your personal credit card information. Please contact us if you have any questions about our Privacy Policy, the practices of our site, or your dealings with the site.

Domestic Shipping
Domestic orders are shipped via USPS First Class Mail unless otherwise stated. All ground orders are shipped out within 2-3 business days of the receipt of the order.
An email confirmation will be sent once payment is received followed by an email containing tracking information for delivery. Please note: USPS delivery dates are not guaranteed.

International Shipping
Jenson Natural Jewelry ships all over the world using USPS. Shipping fees and times will be calculated at checkout and all customs fees, duties and taxes are the responsibility of the customer. Customers may choose other shipping options at checkout (UPS, DHL, FedEx).

What Material Do You Use For Your Jewelry?
All stones used in bracelets malas are high-quality natural stones that have not been dyed, although some have been treated to create a matte or frosted appearance.
A metal bead is often used to hide the knot made to secure the jewelry. Many of the pieces allow for the choice between silver or bronze beads. The metal pieces are made with zinc alloy and are lead and nickel free.
You can also customize the bracelet by adding lava beads to use as an essential oil diffuser.

How Can I Accurately Determine My Bracelet Size?
Use a soft tape measure or download this PDF of a printable ruler to measure around your wrist
Take your measurement and add 1/2″ and you’ve got your size!. If you like a looser bracelet, add 1″. Note: The average woman’s wrist is usually between 6-7″.
An elastic stretch cord is used for stringing the bracelets and it will loosen slightly over time.

Caring For Your Bracelet
Roll the bracelets over the hand rather than pulling on one end to keep the stringing material from snapping.
It is best not to submerge your jewelry in water. This will keep it looking beautiful longer and will make your stringing material last longer
All bracelets are made with high-quality natural stones that have not been dyed, although some have been treated to create a matte or frosted appearance. Most bracelets can be customized with either silver or bronze accent pieces as well as with the addition of lava beads to use as an essential oil diffuser. The metal pieces are made with zinc alloy and are lead and nickel free.
To determine the proper size for your bracelet, measure around your wrist and add 1/2″. If you like a looser bracelet, add 1″. The average woman’s wrist is usually between 6-7″. An elastic stretch cord is used for stringing the bracelets and will loosen slightly over time. Roll the bracelets over the hand rather than pulling on one end to keep the stringing material from snapping.
It is best not to submerge your jewelry in water. This will keep your jewelry looking beautiful longer and will make your stringing material last longer as well.