KK

  • Houston, Texas, United States (US)
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    Terms And Conditions

    What is the difference between porcelain and ceramic?
    Ceramic dinnerware is thicker and more opaque than porcelain, which has a delicate and translucent appearance.
    Porcelain dinnerware is made of fine-particle clay fired at higher temperatures.
    Ceramic dinnerware is more suitable for casual, everyday settings, while porcelain dinnerware is ideal for formal dining.


    What size are your plates?
    Our modern, rimless, coupe-style plates are durable with a high-gloss finish.
    Dinner plate-10 ¾”
    Salad plate-8 ⅜”
    Pasta bowl-8”
    B&B-6″
    Mug-4″, 11oz


    Are all of your products safe?
    YES! All our products are dishwasher, microwave, and oven-safe (up to 460 degrees). We also use 100% food safe.


    What material are your plates made from?
    All of our products are made from 100% Porcelain.
    Porcelain is a particular type of ceramic fired at a very high temperature, having excellent strength, durability, and a translucent quality


    Do your products scratch or fade?
    No! All of our dishes are scratch and fade-resistant.


    Do your products contain any lead or heavy metals?

    No! Our products are free of lead, cadmium, and other heavy metals. All of our suppliers meet CA prop 65 requirements.


    Where are your products made?
    Our products are crafted in Poland, and each design is cut, placed, and fired in Maryland.


    What’s included in your 20-piece Family Set?
    Our 20-piece Family set is the best value for your dollar and includes (4) of the following;
    Dinner plate
    Salad plate
    Pasta Bowl
    Bread plate
    Mug

    Shipping

    Do you offer free shipping?
    We offer free FedEx Ground Shipping in the continental U.S. for all orders over $199.99. For all others, we offer a flat shipping rate of $15.00. Unfortunately, we do not offer overnight shipping at this time.

    Do you ship internationally?
    Yes, we ship internally via DHL. Custom changes and taxes are assessed at shipping.

    What are your shipping options?
    FedEx Ground is our default shipping method. Packages generally arrive within 2- 4 weeks. DUE TO COIVD, SHIPPING TIMES MAY BE INCREASED
    We do not offer overnight shipping at this time.

    What if my products are damaged upon arrival?
    We want you to be 100% satisfied with your Kultured.Kitchens products. If anything in your order arrives damaged, send us a picture of the damaged goods to [email protected], and we will send you a replacement.

    Returns

    How do I return or exchange a gift?
    Due to the customization of our products, all sales are final. If something is broken during shipping, it will be replaced free of charge, but there are no returns or refunds.